Terms and Conditions of Use and Service

These Terms and Conditions (the “Terms”) govern access to and use of the website and the services provided under the name Operations Cell by VIKAAS SOLUTIONS (the “Company”).

By accessing the website or using the services, the user or client (the “User” or “Client”) acknowledges having read, understood, and accepted these Terms without reservation. If the User does not agree with these Terms, they must immediately cease using the website and services.

1. Definitions

2. Purpose of the Service

The Service provides operational support, execution assistance, and structured follow-up for businesses. The Company acts under a best-efforts obligation only and does not guarantee specific business results, financial outcomes, or performance improvements.

3. Access to the Website and Service

Access to the Website is free. Access to the Service may require account creation, validation, and acceptance of additional contractual documents (proposal, subscription, or order form). The Company reserves the right to suspend or restrict access for maintenance, security, or compliance reasons.

4. User Obligations

5. Intellectual Property

All intellectual property rights relating to the Website, the Service, software, methodologies, documentation, trademarks, and content remain the exclusive property of the Company. No ownership rights are transferred to the User or Client. Any reproduction or exploitation without prior written authorization is strictly prohibited.

6. Fees and Payment

Pricing, billing terms, and payment conditions are defined on the Website or in contractual documents. Unless otherwise required by mandatory law, all fees paid are non-refundable, including in cases of non-use.

7. Liability and Disclaimer

The Service is provided on an “as is” and “as available” basis. The Company does not warrant uninterrupted availability, error-free operation, or suitability for a particular purpose.

To the maximum extent permitted by law, the Company shall not be liable for any indirect or consequential damages, including loss of profit, revenue, business opportunities, data, or reputation.

In any event, the Company’s total aggregate liability shall be strictly limited to the total amount actually paid by the Client for the Service during the twelve (12) months preceding the event giving rise to the claim.

8. Confidentiality

Each party undertakes to keep confidential all non-public technical, commercial, strategic, or operational information obtained in connection with the Service. This obligation shall survive termination of the contractual relationship.

9. Personal Data

Personal data processing is governed by the Privacy Policy available on the Website. The Client guarantees that any data provided through the Service complies with applicable data protection laws, including the GDPR.

10. Modification of the Terms

The Company reserves the right to modify these Terms at any time. The applicable version is the one published on the Website at the time of use. Continued use of the Service constitutes acceptance of the updated Terms.

11. Termination

The Company may suspend or terminate access to the Service, without prior notice, in the event of breach of these Terms, misuse, security risk, or legal obligation.

12. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute relating to their interpretation or execution shall fall under the exclusive jurisdiction of the competent courts of Paris, France, unless mandatory legal provisions provide otherwise.

Last updated: 01/01/2026